Terms of Booking Online

When booking online with Dai Nam Travel, you agree to the following terms and conditions:

• Booking Confirmation:
  All bookings made through our website are subject to availability. A booking is only confirmed after full payment or the required deposit has been successfully processed and you receive a confirmation email from us.
• Payment:
  Payments can be made via secure online payment methods. Prices displayed on the website are in the specified currency and may vary due to exchange rates. Taxes and additional fees (e.g., for optional services) will be clearly outlined before completing the booking.
• Cancellation Policy:
  Cancellations must be made in accordance with the specific tour package’s terms. Any refunds, if applicable, will be processed based on the cancellation policy of the service booked. Some packages may include non-refundable deposits.
• Amendments:
  Changes to your booking (dates, number of travelers, etc.) are subject to availability and may incur additional charges. Please contact our customer service team as early as possible to make any adjustments.
• Travel Documents:
  It is your responsibility to ensure that all travel documents, such as passports and visas, are valid and comply with the country’s requirements for your trip.
• Liability:
  Dai Nam Travel is not liable for any changes or disruptions to your trip due to unforeseen circumstances such as natural disasters, political instability, or changes in local regulations. We will do our best to assist you in such cases, but any costs incurred are the responsibility of the traveler.
• Customer Responsibilities:
  You are required to provide accurate and complete information when booking. Failure to do so may result in booking errors, for which Dai Nam Travel is not responsible.
• Pricing Changes:
  Prices on the website are subject to change without prior notice. However, once a booking is confirmed, the price agreed upon at the time of payment will not change unless there are amendments to the booking.
• Privacy and Security:
  All personal information collected during the booking process is protected under our Privacy Policy and will not be shared with third parties without your consent.
• Force Majeure:
  In the event of force majeure (events beyond our control, such as natural disasters, strikes, pandemics, etc.), Dai Nam Travel reserves the right to modify, suspend, or cancel the services, with appropriate notice to customers.

By proceeding with an online booking, you confirm that you have read and agree to these terms and conditions. For any questions, please contact our customer support team.