Customer Information Security
At Dai Nam Travel, we take the privacy and security of your personal information seriously. Below are the key points of our customer information security policy:
- Data Collection: We collect personal information such as your name, contact details, and payment information only for the purpose of processing bookings, providing services, and enhancing your experience.
- Use of Information: Your personal data is used solely for fulfilling your travel requests, communicating updates, and providing customer support. We may also use your information to improve our services and for internal analysis.
- Data Protection: We implement strict security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. Our systems are regularly updated to maintain high security standards.
- Third-Party Sharing: We do not sell or share your personal information with third parties, except when required to process bookings (e.g., airlines, hotels) or as required by law.
- Payment Security: All transactions on our website are processed through secure payment gateways with encryption to ensure the safety of your financial information.
- Cookies: Our website may use cookies to enhance your browsing experience. You can adjust your browser settings if you prefer not to allow cookies.
- Customer Rights: You have the right to access, modify, or request the deletion of your personal information at any time. Contact our customer service team for assistance with these requests.
- Changes to Policy: We reserve the right to update this policy at any time. Any changes will be communicated through our website to keep you informed.
Your trust is important to us, and we are committed to safeguarding your personal information. For further inquiries, feel free to reach out to our support team.